FAQ | Shipping

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What is your shipping policy?

Posted by The Vaan Group on

We offer free ground shipping (3-5 business days) for all US orders of $49 or more. For orders under $49, we offer $10 flat-rate ground shipping. Please allow 1 business day for order processing and up to 5 business days for delivery. Most orders ship via FedEx.Expedited orders will be delivered according to the shipping speed that you choose at checkout. Remember that even expedited orders require 1 business day to process before they can ship.Orders to PO boxes, military addresses, and US territories will ship via USPS and may require longer shipping times. We cannot guarantee delivery dates on orders...

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Do you ship internationally?

Posted by The Vaan Group on

No, we do not currently ship outside of the US. For international shipments, you can use a freight forwarder.  Forwarding services give you a US address to use when ordering from online stores like ours. After you make a purchase using that US address, the forwarding company will receive your package then forward it to you. During checkout, you will need to use the US shipping address as your billing address.Forwarding Services: MyUS, Qwintry.To estimate shipping costs, the forwarding service will need to know the size and weight of the package. Use the shipping weight and box dimensions below. Outbreaker Backpack 45L: 6.45 lbs,...

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