General

Can I return part of a bundle?

Yes, you can return part of a bundle. However, the bundle discount will no longer apply, and you will charged full price for the items you keep. Visit our Returns page for...

What is your warranty?

If something is wrong and is our fault, we will make it right. That's our guarantee. Tortuga is a small business. We live and die by our reputation. If you have a...

How do I get my bag repaired?

We've partnered with Rainy Pass Repair in Seattle, WA for repairs.  For repairs covered by our Worldwide Warranty, contact us. Otherwise, follow the steps below. Contact Rainy Pass Repair for a free estimate...

Are your products sold in stores?

No, Tortuga products are not sold in stores. But you can return your bag if it's not a fit for you. Selling directly to you via our website allows us to provide better service...

Do you offer any discounts?

Yes, Tortuga offers exclusive coupon codes to students, educators, active military personnel, veterans, first responders, and Peace Corps volunteers. If you qualify, you can self-verify your status and get your personal coupon code on...