If you are dissatisfied with your gear for any reason, you may return it, unused, within 30 days of your purchase for a full refund excluding shipping fees. We will cover the cost of return shipping for US orders.
To return a Tortuga product, contact us with your order number. We will reply with further instructions.
Please note that we cannot pay for international return shipping.
For international returns, we will not accept customs charges. Mark your package as "Goods Returned Under Warranty" before sending.