We've partnered with Rainy Pass Repair in Seattle, WA for repairs.
For repairs covered by our Worldwide Warranty, contact us.
Otherwise, follow the steps below.
- Contact Rainy Pass Repair for a free estimate and to ensure that they can fix your backpack.
- Fill out a repair form.
- Prepare your backpack for repair. Empty all pockets and clean it by following the care instructions. Mark the damaged areas with masking tape.
- Mail your backpack and the repair form to Rainy Pass Repair at the address below.
Rainy Pass Repair, Inc.
4415 Stone Way North
Seattle, WA 98103
1-888-747-7867
repair@rainypass.com